Privacy Policy

We collect and use information to operate the Biirdi platform and provide you with a seamless ordering and delivery experience. This includes information you provide directly, such as your name, contact details, and order information, as well as technical data about your device and how you use the platform.

Because Biirdi supports location-based ordering and delivery, we may collect and process location information, including real-time or venue-based positioning, to ensure your order is routed and delivered accurately. If you choose not to enable location services, certain features may be limited or unavailable.

When you place an order, relevant information is shared with the venue fulfilling your order so that it can be prepared, delivered, and supported. We may also share information with payment processors and service providers that support platform operations, including hosting, analytics, security, and customer support.

Payments made through Biirdi are processed by third-party payment providers. Biirdi does not store full payment card details on its systems.

We use your information to operate, maintain, improve, and secure the platform, to facilitate transactions, to provide customer support, and to comply with legal obligations. We may also use aggregated or de-identified information for analytics and product development.

Depending on your location, you may have rights to access, correct, or request deletion of your personal information, and to manage certain permissions such as location tracking through your device settings.